HELP - FAQ

Drop Ship Questions
How does our Drop Ship Program work?
Can't log in?
Do you charge a membership fee or drop ship fee?
How does your pricing work?
Where Is The Add To Cart Button?
How do I pay for products?
Is there an order minimum?
What is the cost of the products?
Do you have a product feed?

Website Questions
Do I need a website to Join?
Can I get my own website?
Can I sell on Ebay or other auction sites?
Can I copy and use your images, text and description?

Shipping Questions
What are the shipping charges?
What countries do you ship to?
Do you ship to APO or FPO address?
Where are the products shipped from?
Are there any invoices sent with the orders?
What does your return label say?
When do you process and ship orders?
Do you send out tracking info?

Additional Questions
Do you offer a return policy?
Do you charge tax?
Do you offer an Affiliate Program?
How long have you had a drop ship program?
How do I know you are a legitimate company?
What if my questions is not listed?


How Does Our Drop Ship Program Work?
A. For a complete explanation on how our drop ship program works, click here.

Where Is The Add To Cart Button?
 A. The "Add To Cart Button" has been disabled for non members. Once we receive your membership fee, your account will be approved and the "Add To Cart Button" will be visible.

How Does Your Pricing Work?
A. Please note, the prices you see on our website are YOUR DISCOUNTED PRICES.

How Do I Pay For Products - Funding your account
A. We accept Credit Cards and Paypal to purchase our products.

PayPal
You may use PayPal to pay for your orders instantly. When you place an order simply select "PayPal" from the payment option. When you check out, you will automatically be taken to PayPal's website to finalize the transaction. Once we receive the order and the payment we will ship the product.

Credit Cards 
You may use Credit Cards to pay for your orders instantly. When you place an order simply select "Credit Card" from the payment option. When you check out, you will charge your credit card and use STRIPE to finalize the transaction. Once we receive the order and the payment we will ship the product.

Can't Log In?
A. In order to use our website you need to have an account. Existing customers ONLY your account needs to be activated. CLICK HERE to request an ACCOUNT INVITE.

NEW customers please CLICK HERE to create your account. 

Do you charge a membership fee or drop ship fee?
A. No drop ship fee, but there is a $5 monthly membership fee to access our product line and ordering system.

Is there an order minimum?
A. No minimum.

What is the cost of the products?
A. The price listed on our website is what we will charge you for the product, the retail price is what the average website is selling this product for. Based on our experience this price is very competitive, however don't think you have to have the lowest price to make money, the way to make money is to have a lot of traffic to your site.

Here Is An Example Of Drop Ship Prices:
Retail Price: $68.99
Your Price: $46.50
Your Savings: $22.49

Do you have a product feed?
A. Yes we have a product feed available to "Members Only". If you would like a product feed emailed to you, please contact us and we will email you the .csv file.

Do I need a website to Join?
A. Yes, you need your own website to join. If you don't have one we can build you one. Click here for details.

Can I get my own website?
A. Now Available Pre-Loaded Websites. We will create your very own professional ecommerce website that is preloaded with all our products and categories. These preloaded sites offer a simple solution to getting a Ready-To-Go website saving you time and effort so you can be selling in no time. Click here for our Pre Loaded Sites

ABOUT EBAY & OTHER AUCTION SITES
A. You may NOT list any of our products on any auction site such as eBay, Amazon etc.

What are the shipping charges?
A. At the bottom of each product description you will see a weight amount shown as "SHIPPING WEIGHT". We use this weight from our SHIPPING CHART to calculate your shipping costs for that item. Multiple item, we add the weights together and use the same chart. Please note we now offer Shipping Insurance as an option. See our shipping chart here.

What countries do you ship to?
A. We ship all items in the US and smaller item to Canada and overseas. For orders going overseas or larger items, please contact us for shipping prices. 

Do you ship to APO or FPO address?
A. We only ship certain products to APO or FPO addresses. APO and FPO address are military addresses used to ship overseas. Please note that there is an additional flat fee of $5 per order and $0.25 per pound of item weight. This fee covers the extra hand labor involved with shipping this item and manually bringing it to the post office. It also covers the insurance for the item. Please note this charge will not show up on your order, but it will be charged manually. If you have questions please contact us before ordering.

Where are the products shipped from?
A. Most of our products ship directly from our Clayton, NC. warehouse, however some products ship from our California, Illinois and New Jersey warehouses.

Are there any invoices sent with the orders?
A. No. We do not include any invoices with the orders with the exception of a packing slip with the customers name and product info.

What does your return label say?
A. Our return label says "Returns Department" with our return address.

Do you offer a return policy?
A. Yes we offer a return policy and we take care of all the returns. Click here for our return policy.

Do you charge tax?
A. Yes, we charge 7.5% sales tax to all orders shipped to North Carolina.

When do you process and ship orders?
A. All orders are shipped from our warehouses in the US. Orders are processed in 1-3 days.

Do you send out tracking info?
A. Yes. All tracking info is once the item has been shipped and via email.

Can I copy and use your images, text and description?
A. Yes you are allowed to use all our images, text and description, however we do not recommend it when it comes to search engines. Search engines do not like to see text copied or duplicated, they like to see unique contact. You can always take our text and add your own wording to it this way it will not seem like it's copied to the search engines.

Do you offer an Affiliate Program?
A. Aside from our drop ship program, we also offer an affiliate program through our sister site www.net2fitness.com. Your are invited to join our affiliate program and start earning 8% commission on sales generating from your website. Click the link for our fitness affiliate program.

How long have you had a drop ship program?
A. We been enjoying our drop ship program for over 6 years and growing every month. The key to our success has been a niche product selection and the fastest shipping department in any drop shipping company.

How do I know you are a legitimate company?
A. We have been in business since 2001. If you require any proof of our legitimacy, please contact us and we will provide you with that information.

What if my questions is not listed?
A. No problem. Simply contact us with any questions you may have. Click here to contact us.